Contact support
Email letsvolleyllc@gmail.com with a short description of the issue, your username, device platform, and approximate time it happened. Never include your password, recovery code, full store receipt, or payment credentials.
Report or block a player
Open the player's profile in the app to report harassment, objectionable profile content, cheating, spam, impersonation, or another safety concern. Reports are private. Blocking immediately removes direct social interaction and prevents new friend requests, invitations, and gifts in both directions. We review every report and act on objectionable content or abusive users within 24 hours, including removing the content and suspending the account. For an immediate threat, contact local emergency services.
Account access
Use “Forgot your password?” on the sign-in screen for an expiring recovery link or code. Verification and recovery messages are rate-limited for safety. Support will never ask for your password or recovery code.
Purchases
Use Restore Purchases in Settings for restorable entitlements. A completed store sheet may remain pending until server verification finishes. For charges or refunds, also consult Apple or Google's purchase history and support tools.
Delete your account
From Home, open Settings, then scroll to Danger zone > Delete account. Confirm your current password, type DELETE, tap Delete account permanently, and confirm Delete forever. To request deletion without the app, email letsvolleyllc@gmail.com from the account's email address and include your username so support can verify ownership. Never send your password or recovery code.
The account and data deletion page explains the steps, which data is deleted, which records remain, and retention.